Contact information
Contact Information
At Triple C Soap, LLC, we believe customers should always know exactly who they’re purchasing from and how to reach us if they need help.
We’re a small handmade business based in North Carolina, and we’re committed to transparent communication, reliable customer support, and honest service.
Business Information
Trade Name
Triple C Soap
Legal Business Entity
Triple C Soap, LLC
Mailing Address
Triple C Soap, LLC
3052 Spring Forest Rd.
Harrisburg, NC 28075
United States
Customer Support Contact
Customer Support Text Line
704-975-1815
(Text messages only)
Please allow up to 1–2 business days for responses during busy periods.
Business Hours
Customer support inquiries are typically answered during the following hours:
- Monday–Friday
- 9:00 AM – 5:00 PM Eastern Time
Messages sent outside normal business hours will be answered as soon as possible on the next business day.
Order & Support Questions
Please contact us regarding:
- Order questions
- Shipping updates
- Product concerns
- Return requests
- Wholesale inquiries
- General customer support
We’re always happy to help whenever we can.
Online Store Information
This website and online store are operated by Triple C Soap, LLC through the Shopify platform.
All purchases made through this website are processed directly through Triple C Soap, LLC.
Transparency Commitment
We strive to provide accurate business information and clear communication across our website, checkout process, policies, and customer service channels in accordance with current e-commerce transparency and payment processing standards.